Virtual Office
The Virtual Office is an online platform that allows users to manage various procedures and queries quickly and easily, without having to go to the Department offices in person. This platform offers a series of services and functionalities designed to provide convenience and efficiency to users, optimizing processes and reducing the need for face-to-face procedures.
One of the main advantages of the Virtual Office for Users is the possibility of managing digital invoices quickly and easily. Users can join and receive their invoices by e-mail, without the need to receive printed invoices and contributing to the care of the environment.
Another important benefit is the option of paying invoices through Red Link, an electronic payment network for virtual payment of invoices.
In addition, users of the Virtual Office can view their debt online, allowing them to keep better control of their water consumption and the status of their outstanding bills. The platform also offers the possibility of carrying out procedures such as obtaining a free debt, reporting a water loss and requesting a bill for a specific connection and period, without the need to register on the platform.