Online appointment request
Once the system is up and running, people can start requesting appointments from their phone or computer by logging on to the organization’s website.
The system is prepared for people to make appointments using a computer or a telephone, our statistics tell us that 85% of people get their appointments with a telephone, while only 15% do it with a computer. After indicating the procedure and the date of interest, the person must choose an available time slot. As the schedules for a particular day are sold out, they are no longer offered.
At the end of the application process, the user receives an email with the agreed date and time, as well as detailed information on the requirements of the process and the documentation to be submitted to carry it out.